Revision: GUEST Management Level — Accounting, HR & Event/Destination Management (Units 21, 30, 36)

Revision card — GUEST Management level, the top assessed tier and part of the route to a Chief Steward(ess) / Head of Interior Certificate of Competency. Sourced from published course structures (MyCrewKit, Barcelona Crew Academy). Three content units are covered here; Foundation and Advanced Leadership (Units 17 & 22) are covered in a separate card since they're a distinct leadership-specific pathway.

Unit 21: Accounting, Bookkeeping & Budgeting

• Role and responsibilities for onboard accounting, bookkeeping and budgeting
• Managing financial systems and purchase procedures
• Account planning
• Charter expenses, including VAT considerations

Unit 30: Human Resources & Crew Wellbeing

• Awareness of the Maritime Labour Convention and other relevant conventions as they apply to interior crew contracts
• Crew contracts and qualifications compliance
• Recruitment and induction of new interior crew
• Performance management and training/development planning
• Active management and commitment to crew wellbeing, not just a paperwork exercise

Unit 36: Event, Destination & Interior Management

• Running interior yacht operations at department-head level
• Event production and guest itinerary planning
• Interior administration and information management systems (building on Unit 34)
• Financial planning and HR processes at department level